Privacy notice

Accounts and content

We store your email, name, password hash and session cookies to provide your account. We do not request your Xiaohongshu password or cookies. Titles, text and images are used to prepare a handoff. Anyone holding its link can view the content; image URLs can also be accessed by their holders. Share them only with intended recipients and do not upload sensitive documents or credentials.

Retention

Hosted image URLs are available for up to seven days. After expiry, the service stops serving them, and storage lifecycle rules handle cleanup. A handoff expires no later than its earliest hosted image and within seven days of creation. Your external image URLs remain your responsibility. Revocation prevents new retrievals; recipients may retain material already received. Account records and credit history remain available for support and reconciliation.

Account information, orders, credit records and backups are retained according to operational and backup rules. They are not all deleted when the seven-day image access period ends.

Unfinished drafts are stored in the current browser to restore editing and resolve the same request. They do not sync between devices. Be mindful of local browser data on shared devices.

Infrastructure and records

We record creation and expiry times, opening attempts and device category, along with receipt and publication details you submit yourself. Opening attempts do not prove publication. Necessary request data supports security, rate limiting and troubleshooting.

The website and management dashboard run on Tencent Cloud. Account, handoff and order records are stored in the service's SQLite database. Hosted images are stored in a private Cloudflare R2 bucket. The old Cloudflare site only redirects old links and provides read-only image compatibility; it no longer accepts business writes.

Public handoff pages do not load third-party analytics or customer-service scripts. When paying with Alipay, necessary information such as the order number, amount due and product description is sent to Alipay. The service retains the records needed to confirm payments and reconcile orders. We do not ask for your Alipay login or payment password.

Contact

Use account settings to update your profile and the support-ticket page under Help to request access, correction or deletion. Payments cannot be submitted while purchasing is disabled.